Quick tips to happiness

Quick Tips to Happiness

There are some reports that being happy means that we’re more productive at the workplace, judging by the desire of some organizations to increase workplace happinessIt might seem crazy what I’m about to saybut it seems that it might just be a little more important to help unhappy employees rather than find ways to make employees happier.

It’s not difficult to understand why unhappy employees are probably less engaged and less productive at their workplace (read this 2012 article). The impact of mental well-being on job productivity is plain to see. High levels of occupational stress impact psychological well-being and job satisfaction, which in turn adversely affect employee engagement and productivity. At the same time, prolonged exposure to stress not only damages our long-term memory capacity but also weakens our immune functioning. A recent study has even suggests that stress is contagious: Observing someone get stressed makes us feel stressed!

A 2011 study reveals that role conflict and role ambiguity are sources of stress which negatively impact mental well-being, while older findings point to job control (workers who have little control over their job outcome) and low levels of social support as other important source of stress. Equipping employees with stress management techniques and providing them with access to counselling (based on a sample of Malaysian fire-fighters) are frequent recommendations which arise from such studies.

Here we take a look at whether some tips for promoting happiness, even workplace happiness, are effective strategies for managing stress:

1. Exercise YES
Exercise is the key to managing stress levels. Exercise improves psychological mood and mental well-being, reduces depression symptoms and anxiety levels, and lowers absenteeism rates. The release of endorphins in exercise results in muscle relaxation and makes available neurotransmitters (serotonin, dopamine, and noradrenalin) which help make us feel good.

2. Meditation YES
Daily practice of a relaxation method resets the threshold at which we get angry (Goleman, 1998), thus helping us manage our stress levels. But this can be achieved through mindfulness where one focuses on breathing. But other methods such as pursuing creative hobbies are also found to be effective.

3. Nurturing social relationships YES
Using active coping strategies such as seeking social support (e.g., friends, family, co-workers) are associated with reduced job stress.

4. Having something to look forward to ERM…
We all need things to look forward to. That holiday in the mountains where smart devices do not work. Those weekly pilates and yoga classes. Happy people tend to have things they look forward to and find purpose in. But looking forward to it in itself is not part of the stress management kit. The self-care activities are.

5. Eliciting positive emotions and avoiding negative ones ERM…
Our ability to shift a bad mood to a good one develops in early childhood, although some of us may be better at regulating our own emotions than others. We typically aim to avoid things which elicit negative emotions for us and look towards things which promote positive emotions.

Faced with team conflicts, our desire to avoid confrontations and negative emotions can however cause us to stonewall and ignore the problem. Not particularly a productive way to solve a problem. Conversely, this tip advocates investing in things which promote positive emotions. One example is spending time in the green outdoors. It’s noteworthy though that this self-care activity works because it is an opportunity to exercise and it induces relaxation.

Emotions do affect productivity: A study in 2000 showed that teams with managers, who infused positive emotions into their team, were more cooperative and produced better task performance than teams whose managers expressed negative emotions. So being able to get ourselves out of a bad mood makes for effective teams and desirable managers. But it’s not a stress management tool.

6. Exercise fairness ERM…
Employees with fair managers are likely to be productive and engaged in their job. But fair managers can be at risk of burn out and need to take extra care of themselves! Exercising fairness is unlikely to be a useful stress management technique. Engaging in regular self-care (exercise, relaxation, social support) is.

7. Optimism, gratitude and kindness OH ALRIGHT, YES!
Changing one’s perspective on a problem is an active coping strategy which can be useful when coping with difficulties. We know it as “looking on the bright side of things” or optimism. Counsellors call this reframing the problem. It’s more effective for dealing with stressors than avoidance strategies such as distracting oneself with TV or food.

Seeing a problem as a challenge, and being therefore grateful for the challenge (previously a “problem”) and being subsequently intentionally kind to its source (known as “difficult colleague”), are useful when dealing with sources of stress. They help us navigate life’s stressful events and building mental resilience, as this article instructs.

Not surprisingly, gratitude is associated with stronger immune systems and psychological well-being, while altrustic acts are associated with better mental well-being. At the same time, it has been demonstrated that acts of intentional kindness produce improvements in life satisfaction (though note that gratitude is not a crutch for ignoring a problem).

So the first three and the last are useful for managing stress at the workplace. But there may just be a few important strategies missing from this list…

Be S.U.R.E. Know the facts. Do something about it.

When should you tell your colleague to “take a holiday”?

workplace stress

Going by the elevated stress levels reported by employees in Singapore (read our earlier post) and lack of job satisfaction bemoaned by many in the local workplace (discussed in an earlier post too), it would appear that for some employees, the answer may be now!

According to a recent workplace survey, as many as 94% of bosses held the view that employees shouldnot bring work home. It doesn’t add up. Or bosses say “have work-life balance”. But they hand their employees more work than that which can be completed within working hours. Clearly, there are going to be instances where bosses say one thing and do another. It also doesn’t help when bosses continue working outside office hours. 

Numerous studies have highlighted the effects of chronic stress on employees’ emotional and physical well-being. Prolonged exposure to stress weakens the immune system, causing employees to be absent from work and less productive when working with a stuffy head and sniffy nose at work (read this Fortune article). Burnout leads to higher staff turnover and elevated business costs. More crucially, it may mean losing valuable employees. It’s the reason why some companies have started to insist on employees taking their annual leave.  

Depression is explained as a condition in which an individual experiences “a persistent and pervasive low mood that is not affected by external circumstances”, with the individual losing interest in activities which once interested them. And it may escape the notice of most bosses, but the fact is that employees who are experiencing burnout, may be actually experiencing symptoms of depression (here’s an explanation of the two terms). 

But what can you do about it?

Here are some steps you can take:

1. Find out if you and/or your colleagues are experiencing burnout.
Complete this self-assessment questionnaire.

2. Recognise signs and symptoms of depression.
Mayo Clinic has a fact sheet on burnout. Understand that someone with depression cannot “cheer up” and “get over it“. It’s not just about feeling “sad“. One in 17 has depression in Singapore (find out more). 

3. Raise awareness about burnout at your workplace.
This article on Understanding and Avoiding Burnout has tips for managers. 

4. Provide a supportive environment for preventing burnout at your workplace.
Here’s a systematic list of things you and your organization can do to help.

5. Reach out to your colleagues.
Find the right words, but don’t forget to take care of your own emotional well-being.

World Mental Health Day. It’s two months and 19 days away. What are you doing on World Mental Health Day?

“Let’s find out more about mental illness”

Mental health resources

Yes, let’s. The article “Let’s find out more about mental illness” published in Straits Times, 16 Nov 2013, talks about childhood mental health disorders, and specifically, depression, anxiety, and schizophrenia.

It’s timely, given that understanding about mood and anxiety disorders involving adults tends to be poor, let alone mental health disorders involving children and adolescents. And it’s a good time as any to talk about mental health disorders, especially in the light of recent news reports involving individuals with depression.

But what is it that we understand about mental health disorders? From the resources made available to various organizations dealing with mental health issues, quite a lot actually.

But first, maybe we should know at least a few things worth knowing:

1. Stigma is everywhere, not just in Singapore.

That there is local stigma about seeking help for mental health disorders is not surprising.

But these are ubiquitous issues, relevant to other communities such as those in UK (“Understanding anxiety and mental health stigma”, The Guardian, 27 Sep 2013), Australia (“Mental health stigma still affecting Australian workers, with research showing 4 in 10 hide depression from their employers”, ABC, 12 Nov 2013), Canada (“Montrealers demonstrate to end mental health stigma”, CBC, 20 Oct 2013), Hong Kong (“First mental health web radio in Hong Kong raises the community’s awareness on mental illness and mental health”, UHK, 15 Nov 2013), and Taiwan (“Society must confront mental health stigma, redefine success”, The China Post, 3 June 2013).

We may not have progressed very far (“S’poreans fear mental patients, study finds”, Straits Times, 29 Oct 2007), but at least we’re increasingly cognizant of the issues and are adding to facts not fiction.

This Huffington Post article provides 3 helpful suggestions for how you and I can make a difference. The UK campaign which started in 2009 to end mental health discrimination at their www.time-to-change.org.uk offers useful tips on how to talk about mental health issues.

2. There are resources out there for the public.

3. There’s information about mental health disorders in children and adolescents.

4. Other resources include information about developmental disorders.

5. We can always do more.

A 2012 report in the Singapore Annals Academy of Medicine did not investigate whether their stratified sample of 6616 respondents, among whom 12% met the criteria for mood, anxiety, or alcohol use disorders but less than a third had sought professional help, used the internet to find out more about mental health disorders. Given that the same report acknowledges 80% or more of the local population aged 49 years and below (and 40% of those aged 50 to 59 years) has internet access, there’s much scope for accurate information about mental health to be provided on an online platform. This BBC Wales health report presents possibilities, while the UK Child and Maternal Health Intelligence Network offers ideas via a Tackling Stigma Toolkit. There are always more things that can be done. Something we can work towards perhaps?