Work-life harmony is currently a national priority.
The Singapore Tripartite Forum deems employees able to combine work responsibilities and personal-family needs likely to be more engaged and productive at work. Businesses are being encouraged to provide for work-life balance among employees.
And the policy emphasis on work-life harmony is supported by the MoM Work-Life Grant. This grant, previously known as Work-Life Works! or WoW! (no, not World of Warcraft), supports EAP counselling and hotline services as part of Employee Support Schemes. The 2005 Work Life Harmony Report provides findings and recommendations for employers on using work-life strategies to optimise business performance, while Tripartite Guidelines on Best Work-Life Practices lists mental wellness talks/workshops and confidential professional counselling among employee support schemes for enhancing work productivity. But what’s like on the ground?
According to a research report by Azzone and colleagues in the Journal of Workplace Behavioral Health, 90% of Fortune 500 companies implemented EAP services for their employees in 2002, while 40% of US employees in the private sector had access to EAP services in subsequent years (Merrick, Volpe-Vartanian, Horgan, & McCann, 2007; U.S. Department of Labor, 2005).
In Singapore, comprehensive EAPs are a relatively new development, even though corporate wellness programmes have been in place since the 1980s. As many as 26% of private companies in Singapore with at least 50 employees had a comprehensive workplace health promotion programme in 1998 (Chew, Cheah, & Koh, 2002). The findings published in the Singapore Medical Journal were based on a survey which had a 49.5% response rate from 4,479 companies. A 2006 National Workplace Health Promotion Survey, cited in a recent book edited by Kirsten and Karch (2012), Global Perspectives in Workplace Health Promotion, puts this number at 58.7%.
With the recent mushrooming of local EAP providers, hopefully it won’t be too long before the untangling of Employee Assistance Programmes (EAPs) and employee assistance payments can begin.